Delete your account
Sakina · com.nevoara.sakina
You can delete your account and everything attached to it at any time, from inside the app or by writing to us.
In the app
Open Account → Delete account and confirm. It happens immediately; there is nothing to wait for and no approval needed from us.
By email
If you no longer have access to the app, write to us from the email address you signed up with:
[CONTACT EMAIL]
We ask for the account's own address because it is the proof that the account is yours; we cannot delete an account on a request from a different address. Requests are carried out within 30 days.
What is deleted
- Your account and the sign-in identity attached to it
- Your name, email address and profile picture
- Your favourites and saved items
- Your reading progress
- Your prayer, adhan and language settings
Deletion is permanent. We keep no copy.
What remains, and why
Short-lived technical logs. The request log we keep to protect the service from abuse is deleted every night, so nothing of it remains after a day.
Payment records. If you subscribed to Sakina Plus, your purchase record lives in your Google Play account. We do not own it and cannot delete it; manage it in Google Play.
Deleting the account does not cancel the subscription
Cancel first in Google Play → Subscriptions, then delete the account. Otherwise the subscription keeps renewing.